We contacted Excellent Carpet Cleaning to have our 3 story townhouse cleaned (3 bedrooms, hallway, 2 stairwells, and a finished basement), and they were very flexible in scheduling us on a Saturday. Their reception / scheduling staff did a great job working with us to get us the most convenient date/time.
Our service technician, Rafael, arrived right as scheduled. He proceeded to examine all of the rooms we would have cleaned, and gave us an estimate based on square footage and the level of service to be performed. It took Rafael about 2 & 1/2 hours to clean the entire townhouse. We are very satisfied with the work that was performed. There were several stains in the carpet (soot, red wine) that have been there for 6+ months, that we thought were permanent. However, Rafael was able to get them all out, and the carpet looks new.
We are very satisfied with the service provided by Excellent Carpet Cleaning. The pricing was excellent, and we will most certainly use them again in the future.